YOUR DATA

Delete Your SIMMER Account

Your Sleep Archive belongs to you. Always.

Your data, your decision

SIMMER believes your Sleep Archive belongs entirely to you. We hold it in trust — we are custodians of your data, not owners of it. If you decide to leave, we will permanently delete your SIMMER account and your SIMMER Sleep Archive stored in our cloud, no questions asked.

Delete from inside the app

The easiest way to delete your SIMMER account is directly inside the app:

Settings → scroll to the bottom → Delete account & data

This permanently deletes your SIMMER account and all associated cloud data. You will be signed out automatically.

Request deletion by email

If you are unable to access the app, you can request deletion of your SIMMER account by emailing privacy@simmer.now with the email address associated with your account.

To protect your privacy and prevent accidental deletion of the wrong account, we may ask for additional information if necessary to verify ownership before proceeding.

We will confirm receipt within 2 business days. We aim to process requests promptly and complete deletion within 30 days where required by applicable law.

What gets deleted

Deleting your SIMMER account permanently removes your account and your SIMMER Sleep Archive from our cloud, including:

  • Your account profile and sleep profile
  • Preferences and settings
  • Sleep Journal entries and history
  • Ritual history and custom rituals
  • Personalized insights and recommendations
  • All other SIMMER cloud data associated with your account

What stays on your device

SIMMER does not own your health data, and we never will. The following remains entirely under your control and is unaffected by deleting your SIMMER account:

  • Apple Health data— stored and managed by Apple on your device. You can revoke SIMMER's access at any time in Settings → Health → Apps → Simmer, independently of account deletion.
  • Android Health Connect data— stored and managed by Google on your device. You can revoke SIMMER's access at any time in the Health Connect app under App permissions, independently of account deletion.

Subscriptions

SIMMER Plus subscriptions are billed through Apple App Store or Google Play. Deleting your SIMMER account does not automatically cancel your subscription. To avoid future charges, please cancel through the store where you subscribed:

  • iPhone / iPad — Settings → [your name] → Subscriptions → Simmer
  • Android — Google Play → Profile → Payments & subscriptions → Subscriptions

Your privacy rights

Beyond deletion, you may also contact us at privacy@simmer.now to access, export, correct, or delete your personal data at any time. We are committed to honoring these rights in accordance with applicable privacy law, including GDPR and AVG.

Questions about your data or this process? Reach us at privacy@simmer.now. We take your privacy seriously and will respond within 2 business days.